Job Summary:

The Senior Software Engineer, SAP Basis administrator is responsible for the implementation, administration & maintenance of West Pharma’s SAP & Non-SAP landscape. The candidate should be proficient in performance tuning, troubleshooting and proactive maintenance with the goal of providing excellent system reliability, performance, along with maintaining system integrity and maximize uptime. Working in a global technical team, the candidate should be flexible to adapt to dynamic environments, motivated to drive daily operations, recommendations and management of improvement initiatives across the landscape.

Essential Duties and Responsibilities:
•    SAP Basis L2/L3 level support as part of Global Technical Team managing multiple SAP systems like ECC,BW,XI/PI,SCM,SOLMAN,BOBJ,EP,GRC,HCM along with Non-SAP components like SEAL,TREX,MDM,IXOS,IDOS etc.
•    All aspects of Application Life Cycle Management like installation, system upgrades, OSS notes, kernel patches, support packages etc.
•    Identify problem trends evaluating performance statistics & daily monitoring to ensure the SAP systems are optimized.
•    Responsible for database administration with special focus on ORACLE, MS SQL,HANA DB along with underlying operating systems (Windows, Linux)
•    Maintain the integrity of the SAP & Non-SAP environments by managing the correction and transport system (CTS) to ensure all configuration objects are promoted properly.
•    Provide technical support for SAP issues like system dumps, job management, printer & spool administration along with enabling SAP user community in all matters related to SAP.
•    Perform system refreshes, client copies and server migrations.
•    Create & maintain SAP Basis documentation with regards to System operational procedures & instructions including changes to SAP landscape architecture.
•    Adherence to SAP Basis on-call support.
•    Liaise with cross functional teams & business users to drive continuous improvement initiatives while remaining current with emerging industry standards.
•    Analytical mind with a problem-solving aptitude

Education and Experience:
•    5-8  years of related work experience 
•    Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience. 
•    Preferred but not required: Lean Sigma.

Knowledge, Skills and Abilities:
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
•    Support and contribute to Lean Sigma programs and activities towards delivery of the set target 
•    Able to comply with the company’s safety and quality policy at all times
•    Must be able to meet SLA timelines.
•    Keeps track of lessons learned and shares those lessons with team members.

Physical and Travel Requirements
•    10% travel, including global travel
•    Occasional on-call work required
•    Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.