Date:  Jan 31, 2025
Location: 

Bangalore, IN

Company:  Marlabs Innovations Pvt Ltd
Description: 
Organization Marlabs is a digital innovation company helping enterprises innovate & capture digital opportunities to enable swifter solutions. Our focus is to help each of our clients find and capture their unique opportunities and empower them with digital technologies so that they can run a purposeful business. Visit and know more about us – www.marlabs.com
Job Title Cisco Unified Communications Engineer
Years of Exp 5+ Years Relevant experience
Skills • Experience in Cisco Unified Communication solutions, including CUCM, Unity, CUC, and UCCX.
• The ideal candidate will have a deep understanding of voice protocols such as SIP, H.323, and MGCP, along with hands-on expertise in managing Cisco voice gateways, IP phones, and voicemail systems.
• Cisco certifications such as CCNA Collaboration or CCNP Collaboration are highly desirable.
• Strong understanding of network security principles, including encryption, access control, and threat mitigation in VOIP environments.
Responsibilities • Design, implement, and maintain Cisco Unified Communication solutions to ensure seamless collaboration and communication.
• Troubleshoot and optimize call routing, call quality, and VOIP connectivity issues to enhance system reliability.
• Work with Cisco collaboration tools such as WebEx and Jabber to support enterprise communication needs.
• Apply knowledge of networking fundamentals, including VLANs, QoS, and TCP/IP, to enhance voice and data integration.
• Ensure network security best practices are followed within the voice infrastructure, including securing SIP trunks, voice gateways, and call control components.
• Collaborate with cross-functional teams to support unified communications and security policies.
• Analyze and resolve complex voice network and security-related issues using strong analytical and problem-solving skills.
• Maintain comprehensive documentation for configurations, troubleshooting procedures, and best practices.